Subject: Re: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 28 Oct 2020 22:52:58 -0700 (MST)

Hi Jessie, 

The item has been collected under AWB - 46037767580 for the order id - 9602180551, As per the conloc team they are not able to process in Sahla. 

We request you to please advice if we can get the refund processed though Jira team or OMS team. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 19 October, 2020 21:16:45 
Subject: Re: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551 

Hi Team, 

Please find the below and do the needful. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 17:23:25 
Subject: Refund Not initiated yet: Case id - 1512368 Order Number: 9602180551 

Hi Team, 

Please note that the item has been collected under AWB - 46037767580, Please do the needful. 

Problem statement: Refund Not initiated yet 

Child ticket - 1520254 
Case id - 1512368 
Order Number: 9602180551 
Order Created: 9/9/2020 
Tracking id - 46037767580 

Return request created: 9/14/2020 
RMA - 1000001822 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 9/16/2020 still the refund for the same has not been initiated. 

Regards, 
Manish