Subject: Re: Customer received the order while the order is Marked as NDR
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 22:23:23 -0700 (MST)

Hi Team, 

Problem Statement: Customer received the order while the order is Marked as NDR 

Order Date : 23/10/2020 

Order No: 6235356289 
Tracking ID: Z2120054 

Assistance Required: Need urgent assistance 

Issue Description: As per the Hybris the Oder is NDR while customer received the items and the refund as well. So we request you to check under RMA 24147377 and assist to resolve the case. 

Regards, 
Shafeeque 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 29 October, 2020 10:49:03 
Subject: Customer received the order while the order is Marked as NDR 

Hi Team, 

Problem Statement: Customer received the order while the order is Marked as NDR 

Order Date : 23/10/2020 

Order No: 6235356289 
Tracking ID: Z2120054 

Assistance Required: Need urgent assistance 

Issue Description: As per So we request you to check under RMA 24147377 and assis to resolve the case. 

Regards, 
Shafeeque