Subject: Re: Return Item Issue / 9603081703
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 19:02:29 -0700 (MST)

Hi Team, 

The case is pending with us since 1 month and Jira team inform us that follow up with OMS team as there is no issue from Hybris end. 

So we request you please do the needful and help us o close this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 21, 2020 11:08:00 AM 
Subject: Re: Return Item Issue / 9603081703 

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 19 October, 2020 14:13:56 
Subject: Return Item Issue / 9603081703 

Hi Team, 

Customer wanted to return 2 items from his order but as we have checked on hybris so we have not found any details on hybris regarding to raise a return request for these 2 items. 
1. 162415170 - - Anotah High Collared Ruffled Maxi Dress with Long Sleeves 
2. 162414894 - - Anotah Mid-Rise Cropped Self Tie Pants 

So we've raised a Jira ticket but still we've not received any response from their side. 
Kindly please do the needful and help us to close this case. 

Order number - 9603081703 

Ticket number - 1497266 

We are looking forward to your reply. 

Regards 
Rehan