Subject: Re: Late C&C// 6225675169
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 28 Oct 2020 19:01:43 -0700 (MST)

Hi algaily 

Kindly add it on this sheet 

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit?ts=5dc7e83b#gid=2012610713 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 28 October, 2020 22:06:07 
Subject: Re: Late C&C// 6225675169 

Please forward the issue. 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, October 12, 2020 10:18:42 PM 
Subject: Re: Late C&C// 6225675169 

Please follow up 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 5 October, 2020 15:58:15 
Subject: Late C&C// 6225675169 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) C&C. 

Order Date : 20-Sep-2020 
Order ID: 6225675169 
Tracking ID: Not generated. 
Assistance Required: Need Urgent Delivery. 

Issue Description: Customer placed order on 20-Sep-2020 and till now he/she has not received the order. As per the hybris the order status is not shipped. 
Child ticket was created but no action has been done. 
Customer is chasing us for the refund, please do the needful to resolve the issue. 

Regards, 
Algaily.