Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 18:55:52 -0700 (MST)

Hi Team, 

With reference to order # 6230641083 

Kindly assist us to process the below RMA ( 1000062328 ) as it has been retuned to Conloc under AWB: 46286865925 on 20 Oct 2020 . And we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 29 October, 2020 03:32:17 
Subject: Refund Not Processed 

Hi Team 

Problem Statement: Refund Not Processed 
Order Date :Oct 6, 2020 
Order ID:6230641083 
Tracking ID:46286865925 
RMA: 1000062328 

Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 20 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards 
ABdulqader