Subject: KNET ON VALIDATION ORDER(1463972)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 28 Oct 2020 06:23:33 -0700 (MST)

Hi Team 
Problem Statement: Amount Deducted But No Order Placed 
Ticket id: 1463972 
Customer Email ID: [email-masked] 
Date: September 07, 2020 
Total Price: KWD 25.75 
Issue Description: The payment has been done but no order has been placed and the amount has been deducted. 

The amount has not been refunded to the customer until now. 

PFA the attached screenshot shared by the customer. 

Assistance required: We request you to look into this and close the issue. 
Regards, 
Abhishek Borgaonkar