Subject: Re: Refund pending for two months: Case id - 1565167 Order Number: 6216577645
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 28 Oct 2020 02:15:28 -0700 (MST)

Hi Jessie, 

Please assist us on the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 20:27:36 
Subject: Refund pending for two months: Case id - 1565167 Order Number: 6216577645 

Hi Team, 

Please note that we would like inform you that the refund has been pending since 2 months and we are not getting any response for the child ticket #1579937 which was created on 10/12/2020. 

Problem statement: Refund Not initiated yet 

Case id - 1565167 
Order Number: 6216577645 
Order Created: 8/17/2020 
Tracking id - 46172396701 

Return request created: 8/21/2020 
RMA - 24070528 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 8/29/2020 still the refund for the same has not been initiated. 

Regards, 
Manish