Subject: RE: Refund Not Processed (6221444634, 6222006832 and 622292021)
From: Akshay Berry <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 05:03:38 +0000

Hi @Fauzan<mailto:[email-masked]>,

Please raise a Jira as per the screenshot below to process RMA.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 28, 2020 8:11 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed (6221444634, 6222006832 and 622292021)
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6222920217
RMA: 24135571
Tracking ID: 46178775812;I15AF53
RMA Value: SAR220

Customer raised a return request for 04 items and as per customer she handed over all 04 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. But according to the hybris the refund has been not processed.

Kindly assist us to process the RMA.

Thank you for your help.

Regards,
Fauzan

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