Subject: Re: Refund Not Processed (6221444634, 6222006832 and 622292021)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 27 Oct 2020 21:07:33 -0700 (MST)

Hi Abhichek, 

Jira raised for order #6221444634 https://landmark.atlassian.net/browse/REL-124279 

For order #6222006832 & RMA: 24146426 Already processed on 22 Oct. 

For order #6222920217 Will escalate it to the relevant team. 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, October 27, 2020 3:15:26 PM 
Subject: Refund Not Processed (6221444634, 6222006832 and 622292021) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 04, 2020 
Order ID: 6221444634, 6222006832 and 6222920217 
Return Tracking ID:46176729841 , 46178400752 and 46178775812 
Assistance Required: Need Urgent refund 

Issue Description: With reference to order number 6221444634. Customer raised a return request for 06 items and as per customer she handed over all 06 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. But according to the hybris the refund has been not processed for 06 items, So we request you to check under RMA 24135275 how many item has been received in our warehouse. 

With reference to order number 6222006832. Customer raised a return request for 06 items and as per customer she handed over all 06 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. But according to the hybris the refund has been not processed for 06 items, So we request you to check under RMA 24146426 how many item has been received in our warehouse. 

With reference to order number: 6222920217. Customer raised a return request for 04 items and as per customer she handed over all 04 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. But according to the hybris the refund has been not processed for 04 items, So we request you to check under RMA 24135571 how many item has been received in our warehouse. 

Regards, 
Abhishek Borgaonkar