Subject: Refund followup // 7405161276 // 1579137
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 27 Oct 2020 21:02:50 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 28, 2020 

Order ID: 7405161276 
Return Tracking ID: 45444004384;I30A890 
Assistance Required: Need refund to customer 
RMA: 43478008 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Chile ticket: 1600163 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh