Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 27 Oct 2020 20:08:31 -0700 (MST)

Hi Team, 

With reference to order # 6224546470 

Kindly assist us to process the below RMA ( 1000008115 ) as it has been retuned to Conloc under AWB: 46180110281 on 27 Sep 2020 . And we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, October 21, 2020 3:08:06 AM 
Subject: Refund Not Processed 

Hi team 

Problem Statement: 

Order Date :Sep 16, 2020 
Order ID:6224546470 
Tracking ID: 46180110281 
RMA: 1000008115 
Price: SAR 414.04 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items has been returned to WH on 27 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 
Item: 
162603762 - - MOiSTREET Abaya with Contrast Panels and Pocket 
162744738 - - MOiSTREET Embellished V-neck Abaya 

Regrads 
ABdulqader