Subject: Refund Not Processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 27 Oct 2020 19:46:59 -0700 (MST)

Hi Team, 

With reference to Order ID: 6227777264 
Tracking ID: 46284939293 
RMA: 1000037463 

The items has been delivered to Conloc on 12 Oct 2020 . but RMA still not processed. we have created child ticket and no update on it. Kindly assist us to process the RMA. 

Regards, 
Fauzan 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, October 27, 2020 5:02:49 PM 
Subject: Refund Not Processed 

H Team, 

Problem Statement: Refund Not Processed 
Order Date :Sep 26, 2020 
Order ID:6227777264 
Tracking ID:46284939293 
RMA: 1000037463 

Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 12 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards 
Abdulqader