Subject: Re: Late ​Delivery of Returned Items // Order ID: 6221554436
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 27 Oct 2020 19:24:56 -0700 (MST)

Hi Ebrahim, 

Jira raised https://landmark.atlassian.net/browse/REL-124274 

Regards, 
Fauzan 

From: "Mohd Imran" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, October 27, 2020 5:08:54 PM 
Subject: RE: Late ​Delivery of Returned Items // Order ID: 6221554436 

Hi Fauzan, 

Please raise it to JIRA with below screenshot. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, October 27, 2020 5:05 AM 
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]> 
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Late ​Delivery of Returned Items // Order ID: 6221554436 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 6221554436 

Kindly assist us to process the RMA ( 24140263 ) as it has been collected under collection reference ( I086BEA ). 

Regards, 

Fauzan 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, October 19, 2020 1:59:29 AM 
Subject: Late ​Delivery of Returned Items // Order ID: 6221554436 

Hi Team, 

Problem Statement: Late ​Delivery 
Order Date : Sep 5 , 2020 
Order ID: [ callto:6221554436 | 6221554436 ] 
Tracking ID: 46176731790 
Reference ID: I086BEA 

Assistance Required: Need Urgent ​Delivery 

Issue Description: The return request was created on Sep 7 , 2020 and it has been collected on Sep 8 , 2020 and till now the items have not delivered to the WH so kindly arrange the delivery on priority basis. 

Kindly note that we are unable to create child ticket to check with Conloc if they have received the items or not. 

Regards, 
Ebrahim Hageb 

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