Subject: Refund folllow on / 6226759073
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 27 Oct 2020 18:47:53 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as we are not getting any update on child ticket. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 27, 2020 9:37:28 PM 
Subject: Refund folllow on / 6226759073 

Hi Team, 

Problem Statement: Refund folllow on 

Order Date : Sep 23, 2020 
Order ID: 6226759073 
Tracking ID: RP09291000738 
RMA: 1000024935 
Assistance Required: Process the refund 
Issue Description: As per tracking the items have been received at warehouse Oct-05-2020 but the refund is not processed till now,the child ticket has been created but no action is taken. 
kindly check and do the needful. 
Regards, 
CS Team