Subject: Bank Transfer delayed // 2000059787
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Haedar Mohammad <[email-masked]>, Mohammad Musaed <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 27 Oct 2020 13:10:38 -0700 (MST)

Hi Team, 

With refund to order # 2000059787 
Hybris refund ticket: 00039005 

The My Credit balance has been deleted, Kindly assist us to process the Manual transfer as the case is pending since long time. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 27, 2020 12:16:55 PM 
Subject: Bank Transfer delayed // 2000059787 

Problem Statement: Bank Transfer delayed 

Order Date : Aug 14, 2020 
Order ID: 2000059787 
Hybris Ticket ID: 00039005 
Assistance Required: Need to transfer the refund. 
Issue Description: The cusomer was refunded in his My Credit Account but he is asking in his bank Acount, then bank details has been updated on the Hybris and created Hybris Bank Transfer Ticket By Malik on 06/10/20, but still it's not been done, so kindly do the bank transfer process ASAP. 
Regards, 
Syed