Subject: Re: Arabic Language Test - Muzaffar husain
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Tue, 27 Oct 2020 00:05:47 -0700 (MST)

Hi Harpreet, 

Overall evaluation is 4/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "nirendsouza" <[email-masked]> 
Sent: Monday, October 26, 2020 3:06:40 PM 
Subject: Fwd: Arabic Language Test - Muzaffar husain 

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Oct, 2020, at 14:05, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Muzaffar husain / (+91) 9716093870 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Here,Customer satisfaction is our most priority.I will apologize. And I will arrange 2nd order for him with proper address and then will sent a 2nd delivery boy with one free pizza. And the earlier pizza delivered in wrong address will be delivered to someone who is placing order from near and there if it is remains to be consumed. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself Muzaffar Husain & Completed Alimiyat from Nadwatul ulama lucknow & M.A from JMI-N.D.Two yr. of exp. in Customer Relations. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الزبون الواحد الذی جید ھوا ضروری لی لان ھو یقل لآخر 
لکن الثانیہ لان ھوا لا جید ھوا کثیر فی المقدار لیس مفید لی ولان رئیت فی وقت الآن رئیتم مفیدا جدا 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	ھذا ضروری لی ان اقل لک فی ھذی زمان کل شخص یعمل لی الربیہ و ایضا لکن ھذا ضروری لی ان اعمل بخلوص لک ایضا والثانیہ قد عملت فی مشتشفی ثلاثۃ شہر و بعد ذالک عملت فی قسم انسورینس 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	انا مظفر حسین ندوی جامعی رئیت الحیاۃ قد وقتا فوقتا و قرارت التقدیرا فی ھذہ الحلات و ایضا قصۃ لی حیاتی سکنت فی لکناؤ و بعد فرغۃمن دارالعلوم وکلاء سافر ال دہلی قوۃ اذ اذ دخلت فی الجامعہ الملیہ السلامیہ ھناک رئیت الحیات مختلفا جدا لان قبل ھذالایام قرأت و چلست ومختلفا مع البنات ابدا لکن قد بدلت الوقت اذ فرغت من الجامعہ کل اصحاب فی مکان مختلفہ