Subject: Refund issue case id; 1596809
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 26 Oct 2020 19:47:47 -0700 (MST)

Hi Team, 

With reference to order # 6226711794 
Kindly assist us to process the RMA ( 1000016552 ) as the items has been delivered to Conloc on 07 Oct 2020 . Under AWB: 46282669123 and we are not getting any update from Conloc team. 
RMA Value: SAR95 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, October 26, 2020 11:00:57 AM 
Subject: refund issue case id; 1596809 

Problem Statement: Refund Not Processed 
Order Date : Sep 23, 2020 
Order ID: 6226711794 
return Tracking ID: 46282669123 
RMA: 1000016552 
Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 
and no action has been taken yet by the WH 
please do needful. 

Regards, 
CS Team Ammar Asif