Subject: KENT Deduction
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohammad Musaed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Mon, 26 Oct 2020 19:01:33 -0700 (MST)

Hi Team, 

With reference to customer email ID: [email-masked] 

Customer claiming that the amount has been deducted but order not placed, Kindly check and assist us to refund the amount. 

Transaction ID: 025250003030 
Transaction Date: 8-9-2020 
Amount: 22.7KWD 

Regards, 
Fauzan 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, October 17, 2020 10:48:14 AM 

Hi Team, 

With registered email id : [email-masked] the customer is complain there is deduction on 8-9-2020 

Transaction id : 025250003030 
Amount :22.7KWD 

Kindly check and process the refund asap . 

Regards, 
Tawfik