Subject: Process refund
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Hemyar Nasser <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 17:50:38 -0700 (MST)

Hi Team, 

With reference to order # 6223462018 

Kindly assist us to process the below RMA ( 1000003551 ) as it has been retuned to Conloc under AWB: 46179571922 on 27 Sep 202 . And we are not getting any updated from child ticket. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, October 26, 2020 1:41:08 AM 
Subject: Process refund 

Hi team 

Problem Statement: Process refund. 
Order Number: 6223462018 
RMA : 1000003551 
Assistance Required: Need urgent Process the refund. 
Issue Description: the customer is complaining about late refund and the items have been collected , please do the needful. child ticket created but no responses. 

Regards 
​Hemyar