Subject: Process the refund
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 17:44:46 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA, the item has been retuned to Conloc, but we are not getting any update. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, October 26, 2020 1:33:08 AM 
Subject: Process the refund 

Hi team 

Problem Statement: Process the refund 
Order Number: 6223774387 
AWB : 46179372153 
RMA : 1000004240 

Assistance Required: Need urgent Process refund. 

Issue Description: the customer is complaining about late refund and the items have been collected , please do the needful. child ticket created 7 days ago but no responses 

Regards. 
Hemyar