Subject: Refund Not Processed//Order ID: 6215806144
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 17:41:02 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, October 18, 2020 10:53:56 PM 
Subject: Refund Not Processed//Order ID: 6215806144 

Hi Team 

Problem Statement : Refund Not Processed. 

Order Date : Aug 14, 2020 
Order ID: 6215806144 
Tracking ID: 46171627983 
RMA: 1000008999 

Issue Description :As per on Hybris the WH has received 2 items of 4 items that have been requested to be returned and the customer has confirmed that she has returned 2 item only. kindly check and process the new RMA asap and update us. 

Regards, 
Ebrahim Hageb