Subject: Order not Shipped - 9604148409
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 17:21:40 -0700 (MST)

Hi Team, 

Kindly assist us on the below case, 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, October 22, 2020 12:58:55 AM 
Subject: Order not Shipped - 9604148409 

Dear Team, 

The customer came to us on Sep 29, and on Oct 03 raised a child ticket 1548283. The WH team confirmed that the order was shipped on Sep 22 but as per the online tracking the shipment was never collected by Shipa and now they have cancelled the order due to Aging (PFA). 

Order: 9604148409 
Tracking ID: SD000083072 

Kindly assist with the refund. 

Regards, 
Nikhil.