Subject: Fwd: Refund not processed - 6223923752 - MOC Case
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 26 Oct 2020 17:16:35 -0700 (MST)

Dear Team, 

The customer is now threatening to go to relevant authorities. Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 22 October, 2020 06:26:47 
Subject: Refund not processed - 6223923752 

Dear Team, 

Problem Statement: Refund not processed 
Order Date : 14 Sep 2020 
Order ID: 6223923752 
Return Tracking ID: 46178653522 
RMA: 24147403 
Assistance Required: Kindly process refund 

Issue Description: The Aramex team has confirmed that the items were returned under AWB 46178653522 on Sep 21. 

Kindly assist. Child ticket is pending since Oct 08. 

Regards, 
Nikhil.