Subject: Refund Not Processed//Order ID: 6224290843
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 16:39:20 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as the items has been returned to Conloc and we are not getting any update from Conloc team. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 23, 2020 10:37:11 PM 
Subject: Refund Not Processed//Order ID: 6224290843 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 15, 2020 
Order ID: 6224290843 
Tracking ID: 46284622333 
RMA: 1000032358 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items have been returned to WH on 10 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb