Subject: Re: Refund Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 26 Oct 2020 14:48:25 -0700 (MST)

Hi Team, 

Kindly assist us on the below case customer insisting that he has not received the refund. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, October 13, 2020 2:27:54 AM 
Subject: Refund Issue 

Hi Team, 

With reference to order # 2000104545 

The order has been canceled and the authorization cancelled as well, but customer insisting that he has not received the refund. Kindly check and assist us. 

Regards, 
Fauzan