Subject: RE: Return Issue - 8396532077
From: Mohd Imran <[email-masked]>
To: Midhun Madhu <[email-masked]>, olm kuwait <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 26 Oct 2020 14:13:46 +0000

Hi @olm kuwait<mailto:[email-masked]>,

Please check and confirm if pickup is completed. Kindly update and return to warehouse.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 25, 2020 6:06 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Akshay Berry <[email-masked]>; olm kuwait <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Return Issue - 8396532077

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below case. As per the tracking items are not picked but customer is confirming they returned the items and on Oct 5, 2020 OLM confirmed that items will be picked up on Oct 6, 2020 and the next day customer confirmed items being successfully collected while there is no update regarding the same on Fareye.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "olm kuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 22 October, 2020 12:14:02
Subject: Return Issue - 8396532077

Dear Azmath,

AWB: RP08141000667

Customer has confirmed the items were picked up from them. Kindly confirm if the items were collected successfully and have been delivered to conloc.

Thank you for your help!

Regards,
Apoorv

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