Subject: RE: Refund / Returned order / 6231787487
From: Mohd Imran <[email-masked]>
To: Shatakshi Pandey <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Haedar Mohammad <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 13:01:59 +0000

Hi Shatakshi/Vishwajeet,

Please check and update order status as NDR, as per courier order is RTO.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, October 26, 2020 12:20 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Haedar Mohammad <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund / Returned order / 6231787487

External email sender, please take precaution.
Hi Team,,

With reference to order #6231787487
Order Date:  Oct 10, 2020
Tracking ID: CRDSAL0079548220

The order has been returned to WH (RTO) on 18 October, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund.

Thank you for your help.

Regards.
Shakeeb
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