Subject: Amount Deduction / [email-masked]
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Harish Thakor <[email-masked]>, Mohamed Nagy <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 26 Oct 2020 03:19:58 -0700 (MST)

Hi Mustafa, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 8 October, 2020 19:05:58 
Subject: Amount Deduction / [email-masked] 

Hi Team, 

Customer tried to place the order via Knet and amount was deducted but order has not placed successfully. 
Customer also share with us his transaction merchant i.d. 

So we request you please do the needful and help us to resolve this case as soon as possible. 

Ticket number - 1561222 

EMAIL ID - [email-masked] 
Mobile number - +96599004858 

We are looking forward to your reply. 

Regards 
Rehan