Subject: order not placed money got deducted case ID:
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 26 Oct 2020 03:08:43 -0700 (MST)

Problem Statement: order not placed money got deducted 
Order Date : 20/10/2020 
Order ID: 8209183568 
transaction ID: 029455013580 
email iD: [email-masked] 

Assistance Required: Need refund for customer. 

Issue Description: mentioned order not found in the hybris and order no is correct as per the attachment file 
the concern is that customer tried to place an order but the order was not placed successfully and money got deducted 

please do needful. 

Regards, 
CS Team Ammar Asif