Subject: Refund / Returned order / 6231787487
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Haedar Mohammad <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 01:19:46 -0700 (MST)

Hi Team,, 

With reference to order #6231787487 
Order Date: Oct 10, 2020 
Tracking ID: CRDSAL0079548220 

The order has been returned to WH (RTO) on 18 October, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund. 

Thank you for your help. 

Regards. 
Shakeeb