Subject: Refund followup! // 9606526923 // 1601510
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 26 Oct 2020 00:59:30 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 6, 2020 

Order ID: 9606526923 
Return Tracking ID: 46039625030 
Assistance Required: Need refund to customer 
RMA: 1000050572 

Issue Description: Customer raised a return request for 3 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1611445 has been created, however refund hasn't been done yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh