Subject: Late Shipping / Click and collect // 9608563875 // 1604233
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 26 Oct 2020 00:49:56 -0700 (MST)

5 days ago (Wed, 21 Oct 2020 at 7:12 AM) 
Hi Team, 

Problem Statement: Late Shipping 

Order Date : Oct 17, 2020 

Order ID: 9608563875 
Tracking ID: NA 
Assistance Required: Need Urgent Delivery at collection point 

Issue Description: Customer placed order on 17 oct and till now he has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Child ticket: 1605146 created, however no update received from the team. 

Customer is chasing us for his order so we request you to expedite the delivery date 

Regards, 
Nitesh