Subject: Re: On Validation but amount deduct / 8399427687
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 26 Oct 2020 00:13:02 -0700 (MST)

Hi Team, 

The case is pending with us since 2 months and customer is chasing us for his refund. He also said that he will raise this issue to the higher authority because since 2 months he is chasing us but still he did not received his amount. 
Customer is also asking to contact with someone from our side on call. 

We request you please do the needful and help us to resolve this case as soon as possible. 

Order ID - 
Hybris Ticket - 03624067 
Ticket number - 1424508 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 27 August, 2020 16:01:30 
Subject: On Validation but amount deduct / 8399427687 

Hi Team, 

The order has not been placed successfully because it was on validation and as per the Payment Transactions nothing has been captured and authorized but customer claimed the amount has been deduct from his account. 
So please refund his amount as soon as possible. 

Order number - 8399427687 
Ticket number -1424508 
Amount - KWD51.90 

Regards 
Rehan