Subject: Re: Refund issue case ID: 1543463
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 23:42:20 -0700 (MST)

Hi team, 
any update? 

From: "Mohd Imran" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 12:34:11 
Subject: RE: Refund issue case ID: 1543463 

Hi [ mailto:[email-masked] | 
@Ksaconloc Returns ] [ mailto:[email-masked] | 
@ArishLaila ] , 

Please process refund for below order, item already delivered to warehouse. 

Order ID: 6222268398 

return Tracking ID:46177453350: I13E515 

RMA: 24136271 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, October 20, 2020 6:30 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Refund issue case ID: 1543463 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to process the below RMA as its pending since long time, we are have not got any update from child ticket. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, October 19, 2020 1:50:46 AM 
Subject: refund issue case ID: 1543463 

Problem Statement: Refund Not Processed 

Order Date : Sep 7, 2020 

Order ID: 6222268398 

return Tracking ID:46177453350: I13E515 

RMA: 24136271 

Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 

after the escalation there was no response 

please do needful. 

Regards, 

CS Team Ammar Asif 

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