Subject: Re: Refund issue case ID: 1563580
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 23:05:30 -0700 (MST)

Hi team, 
any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 08:30:39 
Subject: Refund issue case ID: 1563580 

Hi Jessie, 

Kindly assist us to process the RMA: 1000005635 for order # 6224206163 . the item has been delivered to Conloc on 29 Sep 2020, and we are not getting any update from child ticket. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, October 19, 2020 2:30:11 AM 
Subject: refund issue case ID: 1563580 

Problem Statement: Refund Not Processed 
Order Date : Sep 15, 2020 
Order ID: 6224206163 
return Tracking ID: 46131688131 
RMA:1000005635 
RMA Value: 51.43 
Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 

please initiate the refund if you have already received the items. 

Regards, 
CS Team Ammar Asif