Subject: POD issue case id; 1567001
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 23:02:24 -0700 (MST)

Problem Statement: POD issue 
Order Date : Oct 2, 2020 
Order ID: 6229234839 
Tracking ID: FP10021000391 
Assistance Required: Need urgent POD 

Issue Description: as per tracking ID: the order has been delivered while the customer is claiming that he did not receive the order 
i escalated to the courier team but there was no response 

please do needful. 

Regards, 
CS Team Ammar Asif