Subject: RE: Refund to be processed(1303399)
From: Bsj Nf <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, BS Cod Jeddah <[email-masked]>, Moosa Yusuf <[email-masked]>, Navaz Nt <[email-masked]>
Date: Mon, 26 Oct 2020 03:23:38 +0000

Hi
Team
Please check the below order screen status we are unable to Jed-Bs-GDMS and check with showing invoice in Dammam. Kindly do the needful.

Best Regards,
HARUN
Babyshop GDMS Operation
Jeddah-2113
Mob-0544358297
From: Jessie Caparas
Sent: Sunday, October 25, 2020 8:49 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Bsj Nf <[email-masked]>; Ksaconloc Returns <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Refund to be processed(1303399)
Importance: High

@Bsj Nf<mailto:[email-masked]>

Can you please confirm if we have receive any return as per tracking ID 46287221396

Item ID 162195618 - - Britax Holiday Twin Stroller with Canopy

Also check @Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 5:18 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund to be processed(1303399)

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. Child ticket: 1496328 is closed.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 14:54:57
Subject: Refund to be processed(1303399)

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Jun 29, 2020
Order ID: 6204315506
Return Tracking ID: 46287221396
Assistance Required: Need Urgent refund

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Oct 18, 2020.
​
But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24219001 how many item has been received in our warehouse.

Regards,
Abhishek Borgaonkar

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