Subject: Re: RE: Status updation // 9606763134
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 25 Oct 2020 19:07:49 +0000

Dear Jessie,         As per your confirmation, we are proceeding with the ticket # 167850 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                              Thanks & Regards,           Subham Sikdar,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595                                                Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 25 Oct at 11:39 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Thanks! 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Sunday, October 25, 2020 1:54 PM 
To: Jessie Caparas <[email-masked]> 
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Vishwajeet Singh <[email-masked]>;
 seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Status updation // 9606763134 

 

 
External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 
 As per your concern, we have successfully updated the status of shared order number "Delivered" according to above request. Please check and let us know if any assistance
 is required from our side,  

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks and Regards,

 

  

 

Nishant Kamal 
Technical Engineer |
FarEye 

 

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Sun, 25 Oct at 3:01 PM
, Shatakshi Pandey <[email-masked]> wrote:

 

 
 Hi

@FarEye Support

 

   

 
 
 Order was delivered on 20th Oct by Aramex, but in fareye status is still OFD, pls check : 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 Thanks, 

 
 
 Shatakshi

 

   

 

 

 From: FarEye Support <[email-masked]>
 
Sent: Sunday, October 25, 2020 12:58 PM 
To: Jessie Caparas <[email-masked]> 
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Vishwajeet Singh <[email-masked]>;
 seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: RE: Status updation // 9606763134 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Jessie/ Vishwajeet, 

 

 

 

 
 
 We are waiting for your response, please reply to our previous email.If not we would request you to allow us for the case closure. Should we not hear from you in the next
 business day we will proceed with the ticket closure. 

 

 

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 
Thanks and Regards,

 

 

   

 

 
 
Nishant Kamal 
Technical Engineer |
FarEye 

 

 

 

 

 

   

 

 

Call: +91 70-6595-6595

 

 

 || www.getfareye.com

 

 

 

 

 

 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution
 or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
167850:211857

 

 
 
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 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
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www.landmarkgroup.com  

 

 

167850:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com