Subject: RE: RE: Status updation // 9606763134
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Shatakshi Pandey <[email-masked]>, Bhaskar Mandelia <[email-masked]>, Vishwajeet Singh <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 25 Oct 2020 18:09:20 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Sunday, October 25, 2020 1:54 PM
To: Jessie Caparas <[email-masked]>
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: Status updation // 9606763134

External email sender, please take precaution.
Dear Jessie,

As per your concern, we have successfully updated the status of shared order number "Delivered" according to above request. Please check and let us know if any assistance is required from our side,

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648703548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=sQPGZeF5GWa6fM1PBjVrq50vS3AAI4E8cBoq60dzgfA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648713547%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lJN3YaBODDqP4GfMI4eruTlkvreUCyrJ3%2BUBqcnfS34%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648713547%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e3MMo3tar%2FYfdUZsvgcB0wo7z8AGEzlzSVMeWmb3SnA%3D&reserved=0>
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On Sun, 25 Oct at 3:01 PM , Shatakshi Pandey <[email-masked]> wrote:
Hi @FarEye Support<mailto:[email-masked]>

Order was delivered on 20th Oct by Aramex, but in fareye status is still OFD, pls check :

[Image removed by sender.]

[Image removed by sender.]

Thanks,
Shatakshi

From: FarEye Support <[email-masked]>
Sent: Sunday, October 25, 2020 12:58 PM
To: Jessie Caparas <[email-masked]>
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: RE: Status updation // 9606763134

External email sender, please take precaution.
Dear Jessie/ Vishwajeet,

We are waiting for your response, please reply to our previous email.If not we would request you to allow us for the case closure. Should we not hear from you in the next business day we will proceed with the ticket closure.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648723536%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dxXatC%2B3a8aPbxG44WGRDKP76iw9WBvmuc4BjWO7gFQ%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648723536%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UV5wZSj9vBBfaaIsEJiL3b%2FYERVOlgEIpt3urMNlGek%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648733527%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vAy2XKy%2F4KoCR5EUaO8W98tb9RN4XH9aGvOQVk3FJuY%3D&reserved=0>
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On Sat, 24 Oct at 1:05 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,

Please reply to our previous email in order to proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648733527%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=58N8CGcpt6Pr1UqCUUm3QNUCljM5KfxAXfrYiVUZy0M%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648743525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3BbB3ty6DyPNiS9ohwKXIg8p%2FIrxd51f9wRE4JxjEwQ%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648743525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MN4DfH0e9xS%2B43IfRzvU8o4b5F7Y0bilz92BfutXqPc%3D&reserved=0>
Call: +91 70-6595-6595
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On Fri, 23 Oct at 4:52 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,

Please confirm if the changes need to be done.

@Jessie, upon confirmation from the operations team, we will proceed further from now to avoid any mismatch.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F4032b9a1fee02ff6ed15746cf76d02c82e11538539435b7dd3156b81dc97e9d6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648773506%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2F3%2BK5u3fdC7D93aHEjLyhcMFBhlo55CuXZdhSI5PRnM%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648783510%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a10Gd2W6QX0uOzXI81cSjrK5syY9aT%2FEjKp1eiKttQc%3D&reserved=0> to check the details.
Thanks,
Vikash Kumar,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C0bdeb0c44ad244da409008d878cbf221%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392164648793494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TWhJK%2FP2d8l0apupCTKzbZ09e1BOdYN%2BtYLZhfliXhs%3D&reserved=0>
Call: +91 70-6595-6595
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