Subject: RE: Return processing request - 8207480802
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shatakshi Pandey <[email-masked]>, Atmaram Tiwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 17:46:13 +0000

@Shatakshi Pandey<mailto:[email-masked]> @Atmaram Tiwari<mailto:[email-masked]>

Can you please help on this return?

It says reached warehouse but I cant see anything in BI publisher.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 25, 2020 7:49 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return processing request - 8207480802

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8207480802
AWB: RP10120002564

Customer has returned the following item under the above awb and is showing delivered to our warehouse on Oct 20, 2020:
162295086 - - Juniors 3-Piece Printed Shirt and Shorts Set

Kindly assist in checking with the Conloc if they have received this item and if so, please assist in processing the following RMA: 1000063380. We have not created a Child ticket for the same as the customer is very angry due to the delay and is threatening that she will be writing an email to the regional manager if the refund is not processed by the end of business day today.

Thank you for your help!

Regards,
Apoorv
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