Subject: RE: RMA to be processed #6482248136
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 17:37:30 +0000

Hi Fauzan,

Please monitor:

https://landmark.atlassian.net/browse/REL-123960

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, October 25, 2020 2:56 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RMA to be processed #6482248136
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed
Order Date: Apr 15, 2020
Order ID: 6482248136
Tracking ID: 45766517123: D180221
RMA ID: 24209006
RMA Value: SAR167

Assistance Required: Need refund for customer.
Issue Description: As per the Aramex website the return items has been returned to WH on 03 May 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Fauzan
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