Subject: Re: Return Issue - 8396532077
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Akshay Berry <[email-masked]>, olm kuwait <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 25 Oct 2020 07:06:13 -0700 (MST)

Hi Team, 

Please assist in getting an update on the below case. As per the tracking items are not picked but customer is confirming they returned the items and on Oct 5, 2020 OLM confirmed that items will be picked up on Oct 6, 2020 and the next day customer confirmed items being successfully collected while there is no update regarding the same on Fareye. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 22 October, 2020 12:14:02 
Subject: Return Issue - 8396532077 

Dear Azmath, 

AWB: RP08141000667 

Customer has confirmed the items were picked up from them. Kindly confirm if the items were collected successfully and have been delivered to conloc. 

Thank you for your help! 

Regards, 
Apoorv