Subject: RE: proof of collection #6223462146
From: Anwar Abdullah <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manager Cpr4 <[email-masked]>, Qazi Mohammed <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Arnel Navor <[email-masked]>, Mohamed Nagy <[email-masked]>
Date: Sun, 25 Oct 2020 13:17:04 +0000

Dear @Apoorv Joshi<mailto:[email-masked]> @Jessie Caparas<mailto:[email-masked]>,

I have checked with customer just now
He already got his order ..But the issue only..customer upset of receiving sms msg but once went to store not available
And next got sms msg came then he collected .. I have apologized to the customer for inconvenience.. and I will communicate
With store .

“ Issue closed “

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 24, 2020 9:47 PM
To: Jessie Caparas <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manager Cpr4 <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: proof of collection #6223462146
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to close the below case.

Regards,
Fauzan

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "LMG OMS" <[email-masked]<mailto:[email-masked]>>, "Vijay mandal, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "manager cpr4" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 16, 2020 1:10:27 AM
Subject: RE: proof of collection #6223462146

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Kindly share proof of collection.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 5:35 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Manager Cpr4 <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: proof of collection #6223462146

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "manager cpr4" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 06:14:41
Subject: proof of collection #6223462146

Hi Team,

Problem Statement: Customer has not collected the order
Order Date : Sep 12, 2020
Order ID: 6223462146
Tracking ID: 622346214622999991
Store Code: Centrepoint21041
Assistance Required: Need proof of Collection
Issue Description: The order was placed on Sep 12, 2020, And as per hybris the order is collected on Sep 16, 2020 and customer emailed us on Sep 16, 2020 that she has not collected the order.
Kindly update us with proof of collection.

Regards,
Fauzan

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com