Subject: RE: Order status update request /// 9607484754
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 25 Oct 2020 07:56:02 +0000

Hi Seeta,

Issue raised to tech.

REQ0161401<https://landmarkit.service-now.com/sc_request.do?sys_id=e368bf35db802cd0f9fa7c63f39619ce&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 22, 2020 5:14 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>
Subject: Re: Order status update request /// 9607484754

External email sender, please take precaution.
Hi Team,

Please help us to update the status for mentioned order number.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 22, 2020 10:53:26 AM
Subject: Order status update request /// 9607484754

Hi Team,

Ticket number: 1581847
Problem Statement: Order status update
Order Date : Oct 11, 2020
Order ID: 9607484754

Assistance Required: Need status as delivered

Issue Description: Customer placed an order on 11 Oct and now she wants to return some item but the order status is READY_TO_SHIPPED.

We have already updated in the updation sheet but still the order status not updated yet.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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