Subject: RE: Extra delivery charges/ 6484065062
From: ALL RUH OPS - Landmark <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ramesh gottimukkala <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ramez Grada <[email-masked]>, AbdelKader Salameh <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>, Akshay Berry <[email-masked]>, Arish Laila <[email-masked]>
Date: Sun, 25 Oct 2020 07:48:42 +0000

Dear,

As per concerned team, shipment moved under cc charges from your side.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, October 25, 2020 5:22 AM
To: AbdelKader Salameh <[email-masked]>; Ramez Grada <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; ramesh gottimukkala <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; escalations dxbteam <[email-masked]>; Akshay Berry <[email-masked]>; Arish Laila <[email-masked]>
Subject: Re: Extra delivery charges/ 6484065062
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "Ramez Grada" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 5:36:34 PM
Subject: Re: Extra delivery charges/ 6484065062

+Arish and Ramesh

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "RamezG" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 5:33:55 PM
Subject: Re: Extra delivery charges/ 6484065062

Hi Team,

In the refernece to the tracking number 45944622824, the customer is complaining that he was charged extra SAR168 by the courier team.

Attaching the screenshot of the payment as well, and requesting you to provide us the solution in this case asap.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "RamezG" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 5:28:32 PM
Subject: Re: Extra delivery charges/ 6484065062

Hi Team,

Can you please provide us the assistance in the below case asap.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 7:04:50 PM
Subject: Re: Extra delivery charges/ 6484065062

did you check this concern first with the courier team?

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 19:00:53
Subject: Re: Extra delivery charges/ 6484065062

Hi team,

kindly help in the below case

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 14 September, 2020 15:01:38
Subject: Extra delivery charges/ 6484065062

Hi team,

with reference to order number: 6484065062
Tracking id: 45944622824

The  total cost of the order was SAR326.00 but the  customer is claiming that SAR 168 was charged extra by the courier team at the time of delivery.
 kindly check the attachment  and advise.

Regards,
Asjad.