Subject: RE: Payment Issue//Order ID: 6226581530
From: Mohd Imran <[email-masked]>
To: Olm Riyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sun, 25 Oct 2020 07:16:49 +0000

Hi @Olm Riyadh<mailto:[email-masked]>,

Please help us to get this issue closed.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 24, 2020 6:44 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Payment Issue//Order ID: 6226581530
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case. The delivery man has not given the change to the customer (3SAR).  We have escalated to LMG team to assist in the same but we have not got any update. Kindly look and help us.

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 23, 2020 2:14:36 AM
Subject: Payment Issue//Order ID: 6226581530

Hi Team,

Problem Statement: Payment Issue
Order Date : Sep 23, 2020
Order ID: 6226581530
Tracking ID: FC09230002744

The customer is complaining that the courier person did not return the change which is a sum of 3SAR, The customer is chasing us the balance, Kindly look into the matter and do the needful.

Regards,
Ebrahim Hageb

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