Subject: RE: Refund Not Processed // 6230344056
From: Shatakshi Pandey <[email-masked]>
To: Pooja Sharma <[email-masked]>, Malik Ismail <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Pradeep Prusty <[email-masked]>, Gopinath N <[email-masked]>, Chaitrashree M C <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: M Ataullah <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Suroshe <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Sun, 25 Oct 2020 07:10:31 +0000

@Mohammad Ayaz<mailto:[email-masked]> – pls receive and close and confirm here.

Thanks,
Shatakshi

From: Pooja Sharma <[email-masked]>
Sent: Sunday, October 25, 2020 10:33 AM
To: Malik Ismail <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shatakshi Pandey <[email-masked]>; Pradeep Prusty <[email-masked]>; Gopinath N <[email-masked]>; Chaitrashree M C <[email-masked]>
Cc: M Ataullah <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Refund Not Processed // 6230344056

Hi Shatakshi,

Please check if these AWB are closed operationally for refund process.

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 9:09 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Cc: M Ataullah <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Processed // 6230344056

Hi @Pooja Sharma<mailto:[email-masked]>,

Please assist to process RMA 1000050387. Item 162744904 returned

6230344056
AWB 46286112202

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 8:23 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: M Ataullah <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed // 6230344056
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as the item has been returned to Conloc on 19 Oct 2020 under AWB: 46286112202

Order: 6230344056
RMA: 1000050387

Regards,
Fauzan
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 24, 2020 5:17:01 PM
Subject: Refund Not Processed // 6230344056

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 5, 2020

Order ID: 6230344056
Return Tracking ID: 46286112202
Child Ticket ID; 1608309
Assistance Required: Need urgent process the RMA 1000050387

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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