Subject: RE: Refund Not Processed/ 6213575159
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 25 Oct 2020 06:31:25 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>,

Please help us to process below refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 22, 2020 5:23 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not Processed/ 6213575159

External email sender, please take precaution.
Hi Team,

Requesting you to assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 22, 2020 6:50:08 PM
Subject: Refund Not Processed/ 6213575159

Hi Team,

Problem Statement: Refund Not Processed
Order Date :  Aug 3, 2020
Order ID:  6213575159
Return Tracking ID:  46178198603
child ticket: 1520659
RMA: 24164356
Assistance Required: Process refund asap.

Issue Description: The returned items were collected and returned back to WH on 21 Sep 2020. The refund is pending since then. Kindly process the refund on priority.
Note: we have created a child ticket long ago but no action is taken.
​
Regards,
Asjad.

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