Subject: Refund Not Processed // 6230344056
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 21:23:11 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as the item has been returned to Conloc on 19 Oct 2020 under AWB: 46286112202 

Order: 6230344056 
RMA: 1000050387 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 24, 2020 5:17:01 PM 
Subject: Refund Not Processed // 6230344056 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 5, 2020 

Order ID: 6230344056 
Return Tracking ID: 46286112202 
Child Ticket ID; 1608309 
Assistance Required: Need urgent process the RMA 1000050387 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah