Subject: Re: Late Shipping / 8206606202
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 24 Oct 2020 21:00:43 -0700 (MST)

Hi Jessie, 

Any update on below case. 

Regards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Rehan Khan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, October 18, 2020 1:34:18 PM 
Subject: RE: Late Shipping / 8206606202 

Hi Seeta, 

Checking with tech as well. 

INC0882004 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Saturday, October 17, 2020 8:28 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Shipping / 8206606202 

External email sender, please take precaution. 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 17, 2020 2:47:47 PM 
Subject: Late Shipping / 8206606202 

Hi Team, 

The customer has placed his order on Oct 6, 2020 but still the order has not been shipped so we've escalated to the warehouse and they've replied "the order has not processed due to technical issue so cancel the order and initiate the refund". 

So we request you please do the needful and help us to close this case. 

Order Date: Oct 6, 2020 
Order ID: 8206606202 
Tracking ID: N/A 

We are looking forward to your reply. 

Regards 
Rehan 

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